Comments on: CitiGroup Debit Card / ATM Foreign Transaction Fees

By: howard

howard — Mon, 02 Jun 2008 06:13:03 +0000

in feb 2007, i used my Citibank ATM at a non-Citibank ATM..the fee was $15 USA dollars…for a $300USD withdrawal using Bank of china in china.

By: joanne

joanne — Mon, 19 May 2008 15:36:48 +0000

From my research online and speaking with HSBC… HSBC charges a 3% foreign transaction fee and no ATM fee with withdrawals at an HSBC ATM machine. Citibank charges a 2% foreign transaction fee at CITI machine.

By: Huyen Nguyen

Huyen Nguyen — Wed, 07 May 2008 00:41:22 +0000

Yes, being charged high ‘Foreign ATM charge’ in Vietnam for use of USA issued Citibank ATM card at Citibank ATM machine in HCMC. Did Citibank distribute the new terms?

By: Vladimir

Vladimir — Sat, 03 May 2008 21:37:58 +0000

I used only Citi ATM’s during my trip to Sydney in April, when I returned found 2% foreign transaction fee attached to each withdrawal and $1.50 on top of that. On one occasion (at Sydney airport) the exchange rate was 6% higher than at another ATM in the downtown, and then they added 2% + 1.50 on top of that. What’s interesting is that the customer agreement online still states that there’s no fee if Citi ATMs are used. Customer rep told me that they have not yet made new agreements ready and that i cannot get an updated copy by mail.

By: Joe

Joe — Sat, 19 Apr 2008 21:22:30 +0000

If only Europe accepts Discover…

By: Nathan

Nathan — Wed, 26 Mar 2008 20:43:38 +0000

Looks like I’ll be looking elsewhere too! 3% or more! Outrageous. 1% at HSBC, hmm, not a bad option, any other choices? Let me know!

By: Nathan

Nathan — Wed, 26 Mar 2008 20:43:07 +0000

Looks like I’ll be looking elsewhere too! HSBC, hmm, not a bad option, any other choices?

By: Tanner

Tanner — Sun, 24 Feb 2008 22:43:21 +0000

Ugh.. just got off the phone with Citibank and found out what unfortunately we all know about the 2% ATM on all bank ATMs(Citibank included). I live in Argentina and specifically opened the account in December 2007 to avoid the fees.. What a waste of time. Anyone have a suggestion for another bank that doesn’t charge ATM fees at its foreign branches?

By: Junai chukwueke

Junai chukwueke — Wed, 16 Jan 2008 10:15:24 +0000

Hello,
Please do you have ATM machine that can convert and exchange currencies (cash). E.g. you put USD cash and it converts it to Naira cash (the local currency) based on the set exchange rate.
Regards,

Junai

By: Ed Motter

Ed Motter — Sun, 06 Jan 2008 19:55:49 +0000

when I travel to Florence Italy I use my Citibank debit card to withdraw cash at a Citibank office and am charged no fees. I take out $1000.00 US dollars every few days and pay for all my purcheses in cash ( euro’s). I think it is a good deal. If you want to use credit in a foreign company it will cost you. Use cash!

here is the address in Florenc- Via Leone X, 9 Florence 50129

Ed MOtter

By: Joe

Joe — Wed, 02 Jan 2008 03:40:48 +0000

I can give you another reason not to use Citibank for credit cards, checking accounts, or anything at all… it’s a pretty long story, which is why I started a website, to tell the whole story.

It’s at http://www.boycottcitibank.com

Citi is an evil company.

By: Zoe

Zoe — Fri, 09 Nov 2007 20:49:15 +0000

“Effective Jan 26, 2008, we (Citi) will impose a fee equal to 2% of the transaction amount on all ATM and debit card transaction outside the US… This fee will apply to transactions made at Citibank and non-Citibank ATMS.”
I cannot believe this. I opened up my account 3 months ago, because I going to be abroad for over a year. When I opened the Citi account, I was under the understanding as long as I withdrew $ from a Citi ATM, there would be NO fees.
I’m going to look into HSBC. Geeez!

By: Ichimunki

Ichimunki — Wed, 27 Jun 2007 03:59:42 +0000

Question: Where is the one international Citibank in Paris? I’m going to Paris in 3 days - not enough time to open a HSBC account in time. I have a Citibank account and am shocked by the 3% foreign fee + $1.50. Will change as soon as i get back from Europe. I travel a lot for business so this has a huge effect on me.

By: Jeff in Eurpoe

Jeff in Eurpoe — Sun, 20 May 2007 22:52:46 +0000

SRW, thanks for the info!. Do you mind if I ask how you were able to open an HSBC account while not in the US?

Did you have a US forwarding address or something? I didn’t know US banks and credit cards allowed people to add new accounts while outside the country.

By: SRW

SRW — Sat, 19 May 2007 14:25:19 +0000

Just want to let you all know that since my last post I have opened up an account with HSBC, and I’m VERY happy! The process was very smooth. HSBC fedexed the application to me at no charge. They answered my one hundred telephone calls with questions with great courtesy. I opened up this account without having to set my foot in the U.S., and it all took a little less than a month.

The good news is that I got two cards! One HSBC MC-debit card and one regular HSBC debit card without MC/Visa logo. I’m using the regular debit card for cash withdrawals at ATM’s here in Stockholm, and thus I don’t need to pay the high currency rates of MC/visa. I really recommend HSBC. I also did not close my Citibank account, since it’s always good to have an extra account. You never know in today’s world - It may come handy for whatever reason some day.