Below are the fees assessed for using a CitiGroup Debit Card at an ATM machine in a foreign country to withdraw currency. These fees only apply when using the debit card at an ATM machine in the debit card company’s network. Fees can be higher when using an out-of-network ATM machine. Please see this post for clarification between ATM foreign fees and ATM foreign transaction fees.
CitiGroup Foreign Transaction Fee: 3% (Possible rate skewing as high as 6% — see comments below)
CitiGroup ATM Fee: $1.50
Special Circumstances: No fee when used at bank branches.
CitiBank Credit Card Contacts
Customer Service Phone Number: 800-950-5114
Corporate Phone Number: 605-335-2222
CitiBank Credit Card Mailing Address:
US Service Center
Citi Inquiries
100 Citibank Drive
PO Box 769004
San Antonio, TX 78245-9004
Website: http://www.citibank.com
Online Account Access: http://www.citibank.com
Email Address: NA
Company Information:
CitiBank is a very large credit card issuing bank.
Types of Cards Issued: Visa and MasterCard
Cards Issued:
CitiBank Platinum
Cards for Various Levels of Credit
Many Reward Card Options
Promotions and Online Application: NA
CitiBank Foreign Currency Conversion Fees
CitiBank charges additional fees to those already charged by Visa or MasterCard for making purchases in foreign countries. Click here for more information about the fees collected by some credit card companies for making international purchases.
CitiBank International Foreign Currency Conversion Transaction Fee:
1% — Standard Rate Charged by Visa or MasterCard +
2% — Additional Rate Charged by CitiBank +
0-5% — Optional “Dynamic Currency Conversion” Fee** Added by Some Merchants =
3-8% — Total Fee Charged
To determine the approximate fee you’ll be charged for making an international purchase take the total value of your foreign purchase and multiply it by the U.S. Dollar exchange rate. Take this figure and multiply it by the total transaction fee listed above. The final amount is what you will pay CitiBank, Visa/MasterCard, or merchants for using these cards internationally.
Special Offers from credit cards with LOW foreign transaction fees.
See chart of international conversion fees charged by other major credit card issuers.