When people call their credit card companies about international conversion fees, many have reported getting either inaccurate information. Even worse, some representatives don’t seem to know what a “foreign conversion fee” is. Customers are often angered by such experiences. Though it is most definitely a problem, the actual representative isn’t to blame. They are often undertrained and underpaid by the credit card company. If the information isn’t listed on the computer screen in front of them, they usually don’t know the answer. Unless you feel you are talking to someone very knowledgeable when you call your credit card company to verify fee information, ask to speak to a supervisor or manager and double check the information you’ve previously received with them. Also be sure to check out our individual credit card company foreign conversion fee listings. If the information you receive from your credit card company is different from what is listed on this site, update the listing and tell us what the credit card representatives told you.